Privacy policy

Last Updated: July 2026

At Black Box, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers; we do not store your card details)
Order history
IP address
Device and browser information
Website usage data

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Detect and prevent fraud
Comply with legal obligations
Send promotional emails (only if you choose to receive them)

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience.

We may use analytics and advertising technologies, including:

Google Analytics
Google Tag Manager
Meta Pixel
Server-side tracking technologies

These technologies help us understand website usage, measure advertising performance, and improve our services.

You can manage cookies through your browser settings.

Information Sharing

We do not sell your personal information.

We may share your information with trusted third-party service providers, including:

Payment processors
Shipping and logistics partners
Analytics providers
Marketing platforms
Fraud prevention services

These providers only receive information necessary to perform their services.

Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.